Support Articles
What causes holes or tears in canvas bags? Canvas bags are durable and versatile, but they can still develop holes or tears over time. Common causes include sharp objects in side the bag or getting it snagged on something external,...
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We stand behind the quality of our bags, luggage and accessories with a Lifetime Guarantee. We guarantee that every Jack Stillman item is free of material and manufacturing defects. This guarantee is valid for the duration of the original purchaser’s lifetime, beginning...
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SHIPPING POLICY RETURNS PRIVACY STATEMENT TERMS OF SERVICE SHIPPING POLICY Click here for Shipping Policy RETURNS Click here for the Returns Policy PRIVACY STATEMENT ----SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?When you purchase something from our...
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We try to ship orders within a 48 hour period after receiving your order (otherwise 2 business days). We ship using Australia Post from Brisbane, Queensland. We ship worldwide but overseas delivery times can vary from country to country. ...
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General Returns Policy How long do I have to return the item? 15 days after receiving the order. Unless the return is for a fault or if we agree that the issue was our mistake. In what condition can items...
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